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Services


State Reporting 

School districts that have annual support contracts with PowerSchool 21 receive support with running State Reports, PIMS, and CAD reports from within PowerSchool as well as the data that is housed within PowerSchool21’s database to populate these reports. 

Support 

Our staff is PowerSchool 21 trained and certified, which in conjunction with our 30 years of experience in the Pennsylvania Educational system allows us to provide the highest level of PowerSchool support to your district.  We support all aspects of the PowerSchool Application from hosting the application to enrolling a new student.  Our goal in regards to support services is to be a one-stop shop for your PowerSchool needs 

Implementation 

Implementation services are designed to get new districts up and running with PowerSchool 21 in the shortest time possible while still ensuring that all users (administrators to teachers) have a well-established foundation with the application. In addition, we might meet with the key decision makers for the district and the schools to ensure that all PowerSchool areas such as Attendance, GPA, Honor Roll, Class Rank, Grades, Standards, and many other areas meet the individual needs of the district and schools. 

Benefits 

  • Consortium discounted pricing is available for most PowerSchool products 

  • Regular updates on new release features of PowerSchool 

  • Periodic discussion forums on important topics relating to PowerSchool and/or state reporting 

  • Open remote forums via Zoom for scheduling assistance and other needs 

  • Monthly email newsletter 

  • Training videos 

  • Support requests 

  • Assistance with end of term and year tasks, data imports, report creation, customization 

 

Advocacy 

  • We’re the medium between PowerSchool LLC and our consortium members. 

  • One of the largest providers of PowerSchool support in the U.S. 

  • Preview access to new features and direct input for submitting enhancements to PowerSchool.  

  • Strong 20+ year relationship with PowerSchool SIS national support team 

  • Expedite support issues to highest level as necessary 

  • State Reporting Focus Group Member 

  • Advocate concerns of consortium members to PowerSchool PA state reporting team 

  •  PowerSchool User Group member (Regional, state, and national levels) 

  • Strong network connections to help solve issues that may arise for our districts 

  • Data Quality Network member (DQN) 

  • Monthly meeting conducted with PDE concerning data integrity and PIMS reporting 

 

Trainings 

  • Unlimited PowerSchool training 

  • Ongoing scheduled trainings on various aspects of PowerSchool SIS 

  • Annual updated training on topics such as scheduling, security, contacts management, system administration, attendance, enrollment, etc. 

  • New features trainings 

  • Recorded webinars are posted on PowerSchool21.com site for on-demand training 

  • Custom trainings can be requested by districts on specific topics